V.A. Per Diem Case Manager

Job Summary:

Assist clients in completing required assessment, screening, intake, and admissions documents. Performs data entry and record keeping of client information to ensure client records are up to date.

Monitor daily activities of client.

Manages and monitors assigned caseload of clients from the Department of Veterans Affairs PER DIEM Program.

Develop program plans/goals and evaluates client’s progress by conducting routine meetings with client and/or staff; serves as an advocate for clients in order to acquire services that will enable them to functionally cope with their environment and increase income potential, increase residential stability and increase self-determination.


Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.


Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment; obtain pertinent information and along with program participant establish program goals; refers participants to other agencies for services not provided at UGM.

Assist clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate.


Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same.


Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.

Assign client cleaning duties and ensure duties are completed.



Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.


Assists clients in locating/securing affordable housing; ensures that client’s living quarters are properly furnished and maintained.


Refer clients to appropriate outside agencies based on client needs and in accordance with their plan.


Complete discharge plans of client’s existing in the program; transfers file contents to non-active file; prepares card for follow-up mailing.


Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.


Other Responsibilities:

Screen clients for program eligibility and appropriateness.


Collect client’s urine sample for analysis.


Assist in developing and revising the service policy manual.


Assists with community services as needed.


Assist in performing social service work for special or seasonal projects.


Performs other related work as required.


Monitor client’s self-administration of medications


Materials and Equipment:

Computer                                      Photocopy Machine
Calculator                                     Facsimile Machine



Bachelor’s degree from an accredited college or university in Social Work, Behavioral Science, or a related field, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.