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Texas Veteran Commission Homeless Veterans Support Case Manager
Union Gospel Mission-Dallas’ TVC-Homeless Veterans Support Case Manager (CM) will provide continuum of care services to Veterans exiting transitional housing programs to permanent housing. The CM will follow the veteran for one year, updating the veteran’s progress to housing stability. The CM will assist the veteran in developing an aftercare plan that incorporates the aftercare goals developed by the transitional housing facility. The CM will provide ongoing support and support services, including financial aid to the veteran to assist with long term permanent housing.
ESSENTIAL FUNCTIONS: This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
The Functions of the CM are:
Screen clients for program eligibility and appropriateness.
Assists with community services as needed.
Performs other related work as required.
MATERIALS AND EQUIPMENT:
Laptop Computer Photocopy Machine
Calculator Facsimile Machine
MINIMUM QUALIFICATIONS REQUIRED:
EDUCATION AND EXPERIENCE:
Bachelor’s degree from an accredited college or university in Social Work, Behavioral Science, or a related field, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of the principles and practices of social service case management.
Knowledge of social service resources and agencies in the community.
Knowledge of effective communication and motivation practices.
Ability to develop program plans and goals based on client’s needs.
Ability to evaluate the client’s progress toward program goals.
Ability to work with the public encompassing all types of behaviors.
Ability to interview clients and to obtain pertinent information.
Ability to prepare and maintain accurate and complete case notes and client records.
Ability to plan, organize, and prioritize work to accomplish work in compliance with quality standards and deadlines.
Ability to build and maintain effective and professional working relationships with clients and community agencies.
MENTAL AND PHYSICAL ABILITIES:
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to communicate clearly and effectively both orally and in writing.
Ability to think clearly and quickly to maintain control of client caseload.
Ability to work on multiple cases effectively and efficiently at the same time without becoming frustrated or disorganized.
Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time.
Duties are usually performed walking and sitting.
Work is performed in an office and scattered site setting. CM must be able to drive, maintain auto insurance and comply with Texas Department of Public Safety guidelines.
All employees recognize that Union Gospel Mission is a faith-based facility and agree that they will do nothing as an employee of Union Gospel Mission to undermine its religious mission.
STATEMENT OF PURPOSE:
The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees.
Please submit resume and letter of interest to Donald Clemons at firstname.lastname@example.org
© 2021 Union Gospel Mission Dallas. Registered 501(c)(3) nonprofit organization. All donations are tax deductible in full or in part.
This program is supported by a grant from the Texas Veterans Commission Fund for Veterans’ Assistance. The Fund for Veterans’ Assistance provides grants to organizations serving veterans and their families. For more information, visit www.TVC.Texas.gov.